Account login

Your member portal provides secure access to information about your health plan benefits, access to make premium payments, view claims information and more.

When registering as a first-time user you will need your:

  • Email address.
  • Phone number.
  • Member number, first name, last name from your member ID card.
  • Date of birth.
  • Last four digits of your social security number.


In circumstances where laws are in place to protect a minor child, you may not be able to access certain information on the member portal. Additionally, once a child turns 18, he or she must have their own individual account.

The portals work best with the Google Chrome browser. Internet Explorer is not supported.

Members

Providers

Provider portal

Our portal gives you access to information about health insurance benefits and coverage, claim status and more! Questions? Read our Provider Portal Registration User Guide.


Confirmation reports

Access to confirm claims submission and receipt. This portal also gives you access to Notice of Claim Rejection.

If you need access to confirmation reports, contact your Provider Network Consultant.


Navitus/Navi-Gate

Formularies, Prior Authorization Forms and P&T Committee Updates.


NIA Magellan

Physical Medicine Services, Prior Authorization and Outpatient Radiology.

For prior authorization information prior to 10/01/2024.


Carelon

  • Radiology
  • Cardiology
  • Musculoskeletal
  • Interventional Pain Management

To submit and view prior authorizations for related services beginning 10/01/2024.